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Gardenology
Level 1

Move employee to new QBT account

Trying to get my employee switched from old QBT to new QBT. How do I remove them from old account?

1 Comment 1
Tori B
QuickBooks Team

Move employee to new QBT account

Hey there, @Gardenology

 

Thanks for reaching out to the Community for support.

 

To clarify, are you trying to send an invite to an employee from a new account? If so, please keep in mind that the employee would use the same log-in credentials to access the new account. However, if you're experiencing some issues with the invite, such as the employee isn't receiving access, is the employee getting an error message? 

 

In the case that your employee is getting an error, could you provide the error along with a screenshot? This way, Ix can investigate a little further to help you along the way. 

 

I'll be sure to keep an eye out for your response. Let me know if you have additional questions or concerns. Take care and have a great day ahead! 

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