Showing results for 
Search instead for 
Did you mean: 
Level 1

My customers are not importing?

I  am getting error when importing customer's saying Archived?

Expensify imported? Why not TSheets?

1 Comment 1

My customers are not importing?

Hi there, @Jassica. Thanks for reaching out. 


To check the configuration when importing your customer's, I recommend reaching out their Technical Support Team since TSheets is a third party app. They can review the connection setup between TSheets and QuickBooks Online (QBO) and help you get back on track.


To reach them, click the (?) icon from your TSheets account and select Product Help, then Chat Now. You can also check this link for more information to connect with them: Contact TSheets support.


For more information about how QBO integrates with TSheets, see below links:

Please let me know if you have additional questions. I'm here to help. Have a great day.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up