Hi there, Rich. QuickBooks Self-Employed Tax Bundle is specifically designed to cover your filing fees. With this, your Federal and one State filing should be $0. Since you've been charged for the federal return, this should be sorted so you receive the credit you're entitled to.
To process the refund, I recommend contacting our Turbo Tax support, as they have the right tools to handle this matter.
Alternatively, you may also consider contacting our QBSE Support.
If you have any additional questions, please don’t hesitate to reach out. We're always here to assist you.