I understand how inconvenient when you're unable to finish a certain task, A Bybee.
For this to be taken care of, I recommend contacting our Tsheets Support Team. They can securely look into your account and determine the main cause of why you're unable to approve the time through Tsheets.
Additionally, I've added an article that'll guide you to view all the information about your business and employees. This helps you keep track of your business's finances: Run Payroll Reports.
Let us know if there's anything else we can help you with. This way, we'll be able to further assist you.