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kmzman
Level 1

The out of the blue increase in fees, almost double.

We have been using T-Sheets since 04/2017 and today I received my bill with an increase of $3.00 per person.  I also did not receive any notifications that there was going to be an increase.  Seems like highway robbery!!!

3 Comments 3
Fiat Lux - ASIA
Level 15

The out of the blue increase in fees, almost double.

Switch to another time tracking app.

Candice C
QuickBooks Team

The out of the blue increase in fees, almost double.

Good afternoon, @kmzman

 

It's great to see a new face here in the Community. I appreciate you coming here with your question about an increase in fees for your QuickBooks Time account. 

 

When reviewing your account, I do see that QuickBooks sent out an email to the admin of the account. Sometimes the email can get stuck in spam so I recommend checking there. 

 

The email is approximately sent out thirty days before the price increase happens. 

 

Please let us know if you were able to find the information we sent you. Have a splendid Monday!

Candice C
QuickBooks Team

The out of the blue increase in fees, almost double.

Good afternoon, @kmzman

 

It's great to see a new face here in the Community. I appreciate you coming here with your question about an increase in fees for your QuickBooks Time account. 

 

When reviewing your account, I do see that QuickBooks sent out an email to the admin of the account. Sometimes the email can get stuck in spam so I recommend checking there. 

 

The email is approximately sent out thirty days before the price increase happens. 

 

Please let us know if you were able to find the information we sent you. Have a splendid Monday!

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