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Level 1

TSheets - Resetting Password

Can someone help on how I can reset a Team Members Password??  Used to be able to do this easily before Intuit took over.... now it seems a lot of hassle!!
Can't get hold of anyone to help and the reset email never seems to arrive!

A little frustrated if anyone can help.... thanks 

Solved
Best answer December 07, 2020

Best Answers
QuickBooks Team

TSheets - Resetting Password

Good morning, @ClareH2020.

Your employee will simply go to accounts.intuit.com, and sign in using their email or username. Here, they can update their password and security information so they can get logged in. 

 

Please let me know if you have additional questions on getting your employee logged in, I'm here to help.

View solution in original post

3 Comments
QuickBooks Team

TSheets - Resetting Password

Good morning, @ClareH2020.

Your employee will simply go to accounts.intuit.com, and sign in using their email or username. Here, they can update their password and security information so they can get logged in. 

 

Please let me know if you have additional questions on getting your employee logged in, I'm here to help.

View solution in original post

Level 1

TSheets - Resetting Password

Thank you this helped resolve the situation.  :-)

QuickBooks Team

TSheets - Resetting Password

I'm so happy that worked for you, @ClareH2020. Thank you for following up. :) Feel free to mark that post as a solution so others can easily find it if they experience the same problem. Have a great rest of your week!

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