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AdamR123456
Level 1

TSheets - Timesheet error re Holidays for salaried employees

I keep getting the same error whenever my staff tracks their stat holiday hours and then I export the approved time to Quickbooks:

 

Exporting 8.00 "Holiday" hours as "regular" because the user doesn't have a payroll item assigned for that time off code.

 

For the life of me I can't figure out how to correct the error. Any help would be much appreciated.

Solved
Best answer December 01, 2020

Best Answers
Kristine Mae
QuickBooks Team

TSheets - Timesheet error re Holidays for salaried employees

Let me help you export the hours in QuickBooks Online, AdamR123456.

 

You encounter the error message when that specific payroll item hasn't been set up for the employee. You'll have to either use the Payroll Item Mapping Tool in Tsheets or add the pay type manually in QuickBooks Online. 
 

I'll share some articles to help you:

Once done, you can export the hours again to our program.

 

Get back to this thread if you have more questions. We'll respond as soon as we can. Keep safe!

View solution in original post

1 Comment
Kristine Mae
QuickBooks Team

TSheets - Timesheet error re Holidays for salaried employees

Let me help you export the hours in QuickBooks Online, AdamR123456.

 

You encounter the error message when that specific payroll item hasn't been set up for the employee. You'll have to either use the Payroll Item Mapping Tool in Tsheets or add the pay type manually in QuickBooks Online. 
 

I'll share some articles to help you:

Once done, you can export the hours again to our program.

 

Get back to this thread if you have more questions. We'll respond as soon as we can. Keep safe!

View solution in original post

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