Tsheets unasigned team member but still charged for the license
Thanks for visiting the Community today, Louis555.
I want to make sure you're only paying for the service you need. We’ll have to review the settings of your TSheet account to determine why you’re charged for the team member. Since we need to collate sensitive information to pull up an account, I recommend contacting our support team.
One of our specialists can perform in-depth troubleshooting steps in a secure space. They can explain in detail about the charges and provide a solution to keep this from happening again. For support type and hours, check out this article: Contact TSheets.