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Level 1

Unsubscribe Link in Notification emails

Hi all,


We have notification emails sent to our employees if they haven't filled out their time sheets according to company policy.  The employee does not have the option of unsubscribing to these emails and as such, we would like to remove the unsubscribe link from the bottom of the email. 


How is this done (and where can we customize the email being sent)?


Best regards.

1 Comment 1
Candice C
QuickBooks Team

Unsubscribe Link in Notification emails

Good afternoon, @fmackenzie


It's great to see a new face here in the Community. I'd be happy to share more on customizing system notifications.


At this time, system notifications like this one can't be customized. Ultimately, spam laws prevent us from being able to remove unsubscribe links from system emails. However, you can send in feedback to our Product Developers so they are aware of how this limitation impacts your business.


This guide covers all the ways you can customize system notifications, if you want to explore your options: Set schedule reminders and notifications in QuickBooks Time.


I want to ensure that all of your QuickBooks Time concerns are addressed. Let me know if you have any other questions. Take care!

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