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jbbsoul
Level 1

Web Connector error with TSheets QBWC1013

I'm trying to transfer time from TSheets to QB Desktop and it isn't working. I've been using it for several years so I know it has worked in the past. I keep getting error QBWC1013 when I try to run the QB Web Connector. 

1 Comment 1
sberti
Moderator

Web Connector error with TSheets QBWC1013

Hello @jbbsoul, thank you for reaching out to us here at The Community, my name is Sherissa and I am more than happy to assist you today.

 

My recommendation is to pull up the task manager and end all sessions, and then restart your computer and see if that works.

 

If that doesn't help you will need to reach out to QuickBooks since that error message means there is an issue with the QuickBooks Company file and we, unfortunately, don't have anyway on the TSheets side to see what exactly is going on.

 

 I hope this helps and if you need anything else please never hesitate to reach back out to us here at The Comunity, Happy Friday!

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