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Intuit

Error 15271

While updating QuickBooks Desktop or downloading a payroll update, you receive one of these error messages:

  • Error 15271: The payroll update did not complete successfully. A file cannot be validated.

  • Error 15271: The update did not complete successfully. A file cannot be validated.

These errors appear when a file cannot be validated.

To resolve this error, you need to turn off the User Account Control (UAC) in Windows.

If turning off UAC doesn’t resolve the problem, follow these steps:

  1. Close and reopen QuickBooks.
  2. If the QuickBooks Update Service message window appears, select Install Later.
  3. Update QuickBooks Desktop to the latest release.
  4. Close and reopen QuickBooks.
  5. If you are prompted to install an update, select Install Now. After the installation completes, QuickBooks Desktop opens. If you are prompted to restart the computer instead, select Yes.
  6. Update your payroll tax tables.
  7. If you still receive the error, install/uninstall QuickBooks Desktop in Selective Startup.

 

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