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Buy nowHello friends. Last fall, a cleared transfer between banking accounts from several years ago somehow got deleted. The deletion does show up in the discrepancy report.
Now my beginning balance for reconciling for both accounts is off by that amount, and I haven't been able to reconcile since the deletion.
I've duplicated the transfer, but the discrepancy remains. I have tried both clearing and removing the cleared status on the duplicated transfer, but the beginning balance does not change.
I only have access to my previous reconciliation, so I cannot go back to when the transfer was originally reconciled.
I thought I could figure this out on my own, but nothing has worked -- I need your help.
How can I fix this so I can get my reconciliation back on track?
Hi, Solar.
To fix beginning balance issues, you must find the transactions giving you problems by running the Reconcile Discrepancy report.
Here’s how:
Once you identify the transaction causing the issue, correct the discrepancy using one of these options:
The steps above will ensure that you will be able to locate the transaction causing the issue and fix it promptly.
Feel free to reply below if you have further questions.
Run the Verify/Rebuild Data utiltiy. Any error messages?
Hi @Solar Bozo,
I just wanted to follow up to check if the resolution we provided helped resolve your issue.
Please let us know if everything is now working as expected or if you’re still experiencing any problems.
We’ll be glad to assist further if needed.
Thanks, I haven't had a chance to work on it yet. I will let you know.
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