Connect with and learn from others in the QuickBooks Community.
I have numerous customers that have a credit against their account, through overpayment - over 12 months ago
I need to write this credit balance off, as the customers have since either gone or do not acknowledge their credit balance. How do I do this without writing a cheque
Go to Solution.
Create an invoice, use a service item, enter the total amount = to the credit, save, and then apply the customer credit in receive payments
View solution in original post