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Buy nowThanks for bringing this up in the QuickBooks Community, @motherjane49.
QuickBooks uses many different email addresses to communicate to our customers. If your clients get an email you believe is from Intuit Payments, we're here to help find out if it's legit.
Here is the list of official Intuit correspondence and websites:
Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com. If you ever have any doubts about an email message, don't open it until you're able to make sure it's from us.
You can check out our security notices for details of suspicious emails reported by other Intuit customers. Also, Intuit's security team posts info about SPAM and Phishing email attempts on the Intuit Online Security Center. You can forward any suspicious emails immediately to this site: https://security.intuit.com/?_ga=2.120449153.828510361.1663533035-753235689.1657211340
For more info, you can check out these articles:
Keep in touch if you have any concerns about phishing emails. Please know we're here to make sure that we get you covered.
I have the same issue. Sent a sample invoice to myself on a different email address. When I click to pay the online invoice, Google sets up a warning "Site not secure, does not use https, etc, etc."
A local butcher shop in 2023 has not implemented Hypertext Transfer Protocol Secure? Understandable...but may still lose him business if no one wants to enter credit card info for online orders.
Intuit Corporation in 2023 sends my clients to a site marked 'WARNING, NOT SECURE' for payment, of all things???? Utterly ridiculous.
Hey, Intuit!! Fix this last year, please!!!!!
Hi, actoneboston.
I recognize your frustration with the error that you and your client received. I'm here to ensure your data is protected.
Let's send the invoice on an incognito window. You can use these keyboard keys to open one:
If it works, you can go back to the main browser, then clear the cache to refresh it.
If the error persists, I'd recommend reaching out to our phone support team. They have the tools to access your account and thoroughly investigate the error.
I've added this article as a reference in processing online payments: Take and process payments in QuickBooks Online with QuickBooks Payments.
Let me know if you have concerns about processing payments.
Same here! Why is Intuit doing this. I think I might switch to PayPal. It’s such a hassle getting paid and now this insecure payment message that doesn’t let my client pay me.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here