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aorgill
Level 1

Accidentally Voided a SUBMITTED Liability Check

I needed to void a liability check because the Federal Govt agency rejected my online payment.  I went to void the check and voided the STATE check instead of the Federal one by ACCIDENT!  Now, my payment is still in the register, but with a balance of zero, and my "to do list" in payroll shows that I need to submit that State payment, even though it's already been submitted and accepted. (It was the Federal one that was rejected.)  It won't let me edit the payment amounts on the check, because it's an online payment that was submitted and accepted by the State Agency.  And of course, I didn't back up my company, so I have NO IDEA how to fix this.  Is there a way to fix or undo what I just did or am I screwed?

1 Comment 1
Kristine Mae
QuickBooks Team

Accidentally Voided a SUBMITTED Liability Check

Yes, we can fix it, Aorgill. I'm here to help you.

 

You'll have to create a regular check for the voided state e-payment and add notes. Here's how:

  1. Click Banking.
  2. Go to Write Checks.
  3. Fill in the necessary fields.
  4. Click Save & Close.

Then, ensure to void the rejected e-payment.

 

If there's anything else that I can do for you, don't hesitate to get back to this thread. 

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