Hi, skt2323,
We’re keen to help resolve this so you can get back to business in no time. Since the community is a public space and were unable to open your account to see why it’s on hold, I suggest contacting our Customer Care Team. Our specialists can securely review the details and get it reactivated.
To get in touch with our specialist:
- Follow this link: https://community.intuit.com/articles/1145770-contact-support-us-only.
- Under Connect with a QuickBooks Expert select Contact us.
- Select Search for something else.
- Fill in your question and hit Search.
- Choose the Get Phone Number button.
I can assure you that you’ll be taken care of so you can start working in your company.
Let me know how the call goes, so I can extend my help if needed. I'll be here for you. Have a great day!