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7thFloorTax
Level 1

All of a sudden, when I attemped to attach a file to a transaction, I received an error message that "cannot find the file to attach to ......" missing Microsoft File........HELP! This happened after a Microsoft update.

All of a sudden,  I lost the ability to attach files to invoices.  Something happened and I received error messages that cannot find the file and that a Microsoft file is missing and that I should run TOOL HUB.

 

Nothing has worked!  Help!  I am desperate to get this feature working again.

 

Thanks

 

DG

1 Comment 1
MaryLurleenM
Moderator

All of a sudden, when I attemped to attach a file to a transaction, I received an error message that "cannot find the file to attach to ......" missing Microsoft File........HELP! This happened after a Microsoft update.

Let me help you resolve this, 7thFloorTax.

 

If Microsoft is damaged, we can reinstall it to resolve the error. Follow these steps:

  1. Close all open programs.
  2. On your keyboard, press Windows+R to open the Run command.
  3. Type in Control Panel and click OK.
  4. Select Uninstall a Program.
  5. On the list of programs, select the version of Microsoft Visual C++ for your version of QuickBooks.
    QuickBooks Desktop Pro, Premier and Enterprise: Microsoft Visual C++ 2008 Redistributable
  6. Click Uninstall and follow the onscreen instructions to uninstall the program.
  7. Restart your computer when prompted.

Reinstall Microsoft Visual C++

If you used a CD to install QuickBooks:

  1. Insert the QuickBooks CD in your CD drive. If the QuickBooks installation window opens, close it.
  2. On your keyboard, press Windows+E to open the Computer window.
  3. Browse to D:\ThirdParty\CRT9 or D:\ThirdParty\CRT8, where D: is your CD drive letter.
  4. Double-click vc_red.msi or vcredist_x86.exe and follow the prompts to install the software.

Or download and install Microsoft Visual C++ from the Microsoft Web site: Microsoft Visual C++ 2013 Redistributable Package (select "vcredist_x86.exe")

 

Let me know how it works, I'll be here if you need further assistance.

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