Thanks for dropping by, alphatekservicel.
When a browser stored a lot of caches, it could cause problems like missing items or latency issues. As an initial step, we can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result, we can do some of the basic troubleshooting steps. You can use these shortcut keys depending on the browser you're using:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
Once signed in, go back to your lists and check the items from there. If it rectifies the issue, let's go back to your main portal and clear its cache to remove the browser's history. You may also try accessing your account using another supported browser.
Additionally, we can visit this link if you need help in managing your items: Set up and track your inventory in QuickBooks Online. On the same link, you'll find what report to pull up to see your best sellers.
Ping me if you have additional questions about QuickBooks items. It's my priority that all of your concerns are addressed. Have a good one, alphatekservicel.
