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gfilippone
Level 1

An employee payroll cheque scheduled for today has not cleared my chequing account...is anyone else having this issue?

when will I see the direct deposit to an employee taken from my account? I submitted payroll on April 28
1 Comment 1
KlentB
Moderator

An employee payroll cheque scheduled for today has not cleared my chequing account...is anyone else having this issue?

Hi there, gfilippone.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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