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Finrick999
Level 1

An invoice to a customer has been paid, yet the invoice remains open in accounts receivable. How can I delete the open receivable without affecting sales and cash?

 
1 Comment 1
Pete_Mc
Community Champion

An invoice to a customer has been paid, yet the invoice remains open in accounts receivable. How can I delete the open receivable without affecting sales and cash?

How was the invoice paid? 

 

I would correct that entry so that it correctly shows your Sales and closes out the open invoice.

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