Re: An overseas customer wants that the invoice clearly specify the amounts are in US Dollars; ho...
Thanks for your help. I didn't activate other currencies, the problem is that nowhere the invoice specifies that the amounts invoiced are in US dollars. The customer's audit department wants to see in the invoices that the amounts charged are clearly specified as in US dollars. So I think I need to modify the invoice template to create a column next to the amount with "Currency" as the heading. How I do this? the only new column I could create was a SKU which doesn't help.
I appreciate you getting back to the Community and doing a follow up.
In QuickBooks Online, once Multicurrency is turned on, it will give you the ability to record transactions in foreign currencies. To further isolate the issue, I'd recommend checking your settings to verify and confirm the status of your Multicurrency. Here's how:
Click the Gear icon at the top, then select Account and Settings.
Click Advanced in the left navigation menu.
Go to the Currency section, then check if the Multicurrency is On.
If it's turned on, there will be an added currency abbreviation (USD) beside the balance due amount on your invoices.
However, if it's turned off, there will only have the amount as it will be understood on all of your invoices are in USD. In your case, for me to further check, can you please send me a screenshot of your invoice?
To know more about Multicurrency, you can check below articles: