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AffordableHotTubRepair
Level 1

Anybody else having problems with mobile app? Saved invoices and estimates disappear until I clear data and download again. Can't add products to estimates or invoices.

 
1 Comment 1
Catherine_B
QuickBooks Team

Anybody else having problems with mobile app? Saved invoices and estimates disappear until I clear data and download again. Can't add products to estimates or invoices.

I do appreciate you for doing the basic troubleshooting steps, AffordableHotTubRepair.

 

Our engineers are currently looking into the root cause of the issue you're currently experiencing. I suggest reaching out to us so we can add you to the list of affected users so you'll be notified through email once a permanent fix is available. You can contact us during these hours, please click here

 

In the meantime, you can use a browser to enter invoices and estimates. Just log in to qbo.intuit.com. From the left menu, click the +New button. There you can see under the Customers column the Invoice and Estimates options. 

 

Thanks for your patience while we are looking for a resolution to this issue. Leave a reply and I'm here to help you. Take care!

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