I appreciate you for checking the availability of this feature, Niko.
The option to create an order acknowledgement is unavailable in QuickBooks Desktop (QBDT).
Alternatively, you can rename an estimate template to Order Acknowledgement.
Let me show you how:
- Go to the Lists menu at the top.
- Select Templates.
- On the bottom left drop-down menu choose Edit Template.
- Click Additional Customization.
- From the Headers tab you can change the title to Order Acknowledgement.
You can also check this article on how to recreate or edit your template: How to customize or create a template in QBDT.
I'm adding the What’s new in QuickBooks Desktop 2020 link for additional information. This includes new features and improvements in the product.
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help. Stay safe!