cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

Are we still charged monthly for the employee who is entered as inactive, once we have entered their data into the system?

Are we still charged monthly for the employee who is entered as INACTIVE or do we have to DELETE the employee with all their information to not be charged for them monthly?

Solved
Best answer 09-09-2019

Accepted Solutions
Senior Explorer **

Hi there, fhope, Once the employee status is changed to i...

Hi there, fhope,

Once the employee status is changed to inactive, the system will not charge you for the employee surcharge fee. Here's how to inactivate an employee:

  1. Select Workers from the left menu.
  2. Select Employees at the top.
  3. Locate the name of the employee you want to make inactive.
  4. Select Edit in the Action column.
  5. Select Make inactive. Select Yes when the prompt appears.

I’ve also attached an article in case you’ll need a reference on how to Make employee inactive.

Feel free to let me know if you have further questions. I'm always here to help however I can. Have a wonderful day!

View solution in original post

1 Comment
Senior Explorer **

Hi there, fhope, Once the employee status is changed to i...

Hi there, fhope,

Once the employee status is changed to inactive, the system will not charge you for the employee surcharge fee. Here's how to inactivate an employee:

  1. Select Workers from the left menu.
  2. Select Employees at the top.
  3. Locate the name of the employee you want to make inactive.
  4. Select Edit in the Action column.
  5. Select Make inactive. Select Yes when the prompt appears.

I’ve also attached an article in case you’ll need a reference on how to Make employee inactive.

Feel free to let me know if you have further questions. I'm always here to help however I can. Have a wonderful day!

View solution in original post

Need to get in touch?

Contact us