Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Hello there, @emdev, and welcome to the Community.
QuickBooks printed vendor checks are being returned or denied deposit by the bank due to incomplete account numbers listed on the check.
One of the common reasons for the check to be returned or denied is due to insufficient funds, if the vendor check is returned due to insufficient funds in your account, it will be bounced back by the bank, or the deposit will not go through.
Furthermore, in QuickBooks Online when printing a check, the account number will not show unless you use a pre-printed check. On the other hand, if you want the checks to be processed by the bank, you'll need to use the pre-printed voucher check. You can get it directly from your bank or order checks from us. Just go to this article to get our phone number: Order Checks, Tax Forms, and Other Supplies.
I'll be sharing this article for you to view in case you encounter a bounced check in QuickBooks Online: What to do if your check bounces and your bank account has non-sufficient funds in QuickBooks Online
For future reference, I've included these articles to learn about customizing checks also, how to print a check from your print queue in QuickBooks Online:
Thanks for coming to the Community, emeritusdevelopm. You are welcome to ask more about your vendor's check in QuickBooks. I look forward to being able to help you with any concerns you may have. Keep Safe!
This is the first time I've come across your issue in the community. Stick with QB Billpay for the time being and see how it goes.
No, QuickBooks BillPay prints the checks and mails them out for the company and I would like them to ensure a quality check/look over before mailing checks for their customers. The banks would not accept the checks because the full account number was not listed on the check due to a printing error or low ink. We've been notified by 2 of our vendors within the last few weeks of this issue. I hope there are not more...We value our relationships with our Vendors and this occurrence creates unnecessary stress and inconvenience when they aren't able to get paid. When this occurs and we are notified of the issue, we then have to contact QB BillPay to void the original payment, request a refund to our company account (because the amount is withdrawn when the bill is processed) and then a new payment needs to be processed. The vendor then has to wait another 12 days or so to get their payment in the mail. Also, if you are not notified of the issue from the vendor in a certain amount of time, QB BillPay says there is no way to refund the money taken from the company acct and we must dispute the charge with our bank. It's caused a lot of unnecessary stress and work and I would like QuickBooks to look into this issue to prevent it from happening in the future.
Consider to explore a 3rd party (free) billing management app to integrate with QBO and compare it with QB BillPay. You can easily void a check in your dashboard as long as it hasn't been deposited. You can also track your check delivery if you select the Fast Check option. They also help send copies of canceled checks if requested.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here