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As of (11-26) when I insert my logo into invoice template, the size of the logo has shrunk to less than half the size it was. anyone else experiencing this issue?

 
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As of (11-26) when I insert my logo into invoice template, the size of the logo has shrunk to less than half the size it was. anyone else experiencing this issue?

Thanks for checking in with us, stephen1.

I want to make sure you're able to insert the full size of your invoices logo.

 

When uploading a logo for your invoices, there are requirements you should meet to avoid display issues. Be sure to check the following:

  • The logo is a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
  • File size is smaller than 1MB
  • The shape of the logo is square (Note: Rectangles don't work)

You can check this article for more information: https://quickbooks.intuit.com/community/Income-and-expenses/How-to-add-customize-and-troubleshoot-lo....

 

Once you're done verifying and still getting the same issue, let's go through some basic troubleshooting steps starting with opening a private browser. This helps us determine if the error is caused by the browser cache or not.

 

Here's how to open a private window in different browsers:

  • Google Chrome: press Ctrl + Shift + N.
  • Mozilla Firefox: press Ctrl + Shift + P.
  • Internet Explorer: press Ctrl + Shift + P.
  • Safari: press Command + Shift + N.

You can always come back to the Community if anything may arise while working in QuickBooks Online. I'd be glad to help. You have a wonderful day!

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