I appreciate your determination to reconcile the month of January successfully, and I do admire your will to figure out what's the matter behind this, Alanab3g.
There are a few explanations for why this matter arises. A potential reason is that a transaction in the register was marked as unreconciled. Also, the amount of a transaction was changed. Additionally, it's common for transactions to be accidentally added to a previous reconciliation. And, the deletion of a transaction can also impact your reconciliation.
To let this more clearer, you can access this article to learn and check your previously reconciled in QBO, also informed what's the reason of your beginning balance issue: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
If this issue will get fixed, you can now proceed to reconciliation and after that, you can view the reconciliation report, and can successfully download a softcopy of it, and can print it. Check article below for references.
Lastly, if you need more guide and, to learn more how to manage reconciling a transaction you can always have our QuickBooks Live Expert Assisted.
If you have additional questions or need further assistance with reconciliation in QuickBooks Online, please feel free to refer back to this post at any time. I'm here to help and support you whenever needed. Your satisfaction with the website is our main concern, and I'm committed to addressing any issues you may encounter.
