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jeff92
Level 1

Bill payment, the only option now is "schedule payments online" how do I get back to just pay bills

 
1 Comment 1
Rubielyn_J
QuickBooks Team

Bill payment, the only option now is "schedule payments online" how do I get back to just pay bills

Welcome to the Community, @jeff92.

 

Switching from Schedule Payment Online to Pay bills is unavailable on QuickBooks Online. To turn off the feature and for you to pay your bills manually, I encourage reaching out to our Support Team. 

 

Here's how:

  1. Go to the Help menu.
  2. Click Contact us at the bottom of the page.
  3. Enter a brief description of your concern in the box then click Let's talk.
  4. Choose Get a callback.
  5. Fill in the necessary information to process your request call.

As of the moment, you can select the arrow next to the Schedule Payment and choose Mark as Paid. The Make payment option has been modified to Mark as paid. You can click the Mark as paid option when making a bill payment.

 

You can check out this article to learn more about payment schedules: Understanding payment schedules in Online Bill Pay.

 

Don't hesitate to leave a comment below for further assistance. I'll be around if you need anything else. Have a pleasant day!

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