Bills to be paid stuck in QBOnline and not available in Bill.com. Recently re-added bank account.

I got some steps we can perform to isolate this issue, @jimbeattie.

Let’s access your QuickBooks Online (QBO) account on a private or incognito window. This way, we can roll out the possibility of a cache related issue.

Stored cache from your browser for some time causes uncommon behavior that affects the performance of your QBO account. To start, you can use these keyboard shortcuts in opening a private window:

• For Google Chrome: Ctrl + Shift + N 
• For Mozilla Firefox: Ctrl + Shift + P 
• For Safari: Command + Option + P

Once open, check your bills if it’s still stuck in QBO. If not, I recommend clearing your regular browser's cache. This will make your browser to start fresh and perform efficiently.

If the issue persists, try using other supported browsers and see if this a browser-related issue. Lastly, I’d recommend contacting the Bill.com Support Team and verify if there are any changes or ongoing maintenance on their end. It could be the reason your bills are not available on Bill.com. 

Also, I’m adding this article that you can use for guidance in categorizing your re-added bank account: Categorize and match online bank transactions in QuickBooks Online.

Let me know if there’s anything else I can help you with on managing your bills in QBO. I’m only a post away from you. Keep safe!

No. The interface is unstable and difficult to diagnose without broader technical training on audit logs and recommendations for investigation. Ready to switch and cancel.

@jimbeattie 

Alternate option to pay bills

https:// melio.grsm.io/quickbooks