I'm here to address your customer payment concerns, @skyebrightwindow.
Yes, your customer has the option to pay by transferring the payment directly from their bank to yours. The applicable fee will be determined by the banks involved in the transaction. Following the payment, you can record and mark the invoice as paid in your QuickBooks Online (QBO) company.
Alternatively, if you utilize QuickBooks Payments, the fees for each transaction are charged to the merchant and not the customer. It offers various transaction rates depending on the type of fee associated with the payment processing.
- Cards & digital wallets -2.99%
- ACH bank payments - 1%
- Card reader - 2.5%
- Keyed-in cards - 3.5%
Here's an article for more details: Standard Payment Fees & Rates.
Additionally, you can refer to this article to know how long it takes to receive customer payments: Find out when QuickBooks Payments deposits customer payments.
Let us know if you have other concerns with your customer payments in QuickBooks. We're here to help you in any way we can.
