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I can see that you've posted the same questions twice. I'd suggest you follow the recommendations provided by my colleague @RoseMarjorieA in this post: http://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/can-you-help-me-with-a-chart....
Feel free to swing by here if you have other questions. The Community and I are always here to help.
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