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Level 1

Can i somehow change the settings for check numbers? I got new checks and they start at a different number than my temporary checks did? Auto fill puts in the old numbers

 
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Intuit

Can i somehow change the settings for check numbers? I got new checks and they start at a different number than my temporary checks did? Auto fill puts in the old numbers

Hello,

 

For the 1st check in the new sequence, manually type in the new check number and save that transaction.  The next time you go to create a check it should continue from the new sequence.

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QuickBooks Team

Can i somehow change the settings for check numbers? I got new checks and they start at a different number than my temporary checks did? Auto fill puts in the old numbers

Hello there, @lyndon.

 

Allow me to lend a hand in changing the numbers showing on your checks. I’ll be with you through the process of making sure it follows the new check numbers.

 

QBO automatically places the transaction numbers unless you turn on the Custom Transaction number feature and manually entered one in. The option allows you to assign one check number and the rest of the sequence follows.

 

You can verify if the feature is enabled in the Account and Settings page. Here’s how:
1.    Go to the Gear icon and select Account and Settings.
2.    Choose Sales in the left navigation pane.
3.    Pick the pencil icon in the Sales form content section.
4.    Check the box next to Custom transaction numbers.
5.    Hit Save and then Done.

 

For more details, refer to this article: How to change the invoice number on sales forms and other transactions.

 

Now, you can create a check and manually enter the transaction number. Here’s how:
1.    Click on the Plus (+) icon and select Check.
2.    Choose a payee.
3.    Enter the number in the Check no. field.
4.    In the Account details section, fill in the necessary fields.
5.    Once done, click on Save and close.

 

The steps above should get your check numbers back in order.

 

Should you have further questions, feel free to leave a comment below. I’m always here anytime you need help. Enjoy your day!
 

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Level 1

Can i somehow change the settings for check numbers? I got new checks and they start at a different number than my temporary checks did? Auto fill puts in the old numbers

Thanks for your time in responding to my question.

I followed you instructions to change to settings for custom numbers (my settings for that were turned off). I then went to print a check and I typed in the next check number (#1031) and printed that check... I then went to print another check and it still had my old check number (#96) in the check number spot.

 

When I pull up the page for a new check the box is always check "to print later" and the check number box is empty and gray.  As soon as I uncheck that box it auto put my old number in (#96)

 

It is strange that your instructions don't seem to work

 

Still wondering... Lyndon

Highlighted
QuickBooks Team

Can i somehow change the settings for check numbers? I got new checks and they start at a different number than my temporary checks did? Auto fill puts in the old numbers

Hi, @lyndon.

 

Thanks for letting me know about the outcome of the steps I’ve provided above. I have additional steps you can try to get the new numbers printed on your checks in QuickBooks Online.

 

When you manually adjust the check number, have you tried unchecking the Print later box, checking it, and then entering it in the Check no. field again? If so, the system should remember the option you chose and follow the sequencing of the check numbers.

 

However, since the same problem persists, we can try performing some basic troubleshooting to fix the issue. 

 

Sometimes the cache stores up in your system and causes issues in your web pages like errors inside your QuickBooks. Let’s use a private window to check if the problem is caused by a common browser problem that needs clearing. 
 
Here’s how:
•    Ctrl + Shift + P (Internet Explorer)
•    Command + Shift + N (Safari)
•    Ctrl+ Shift + N (Google Chrome)
•    Ctrl + Shift + P (Mozilla Firefox)
 
If it works, you’ll need to clear your browser’s cache to fix the unexpected behavior in the product. Here’s an article to help you with the process: Delete or Disable cache and temporary internet files in your web browser.

 

That’s it. Please let me know how it goes. I’ll be here to keep helping. Wishing you continued success!

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