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TomAtACX
Level 1

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

I am in IT, and want to make sure we have a secure means for outside folks to share their bank account numbers with us, without relying on email and the like.  Just as QuickBooks provides a secure means for folks to pay their invoices, I wonder if there's a form that QuickBooks provides that would let them input privileged banking data in a secure way.
Solved
Best answer October 11, 2022

Best Answers
KlentB
Moderator

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

Thank you for posting here in the Community, TomAtACX.

 

I'll share some information about entering vendor and customer bank information.

 

A form that would let your customers and vendors enter their bank information can be very helpful in transmitting personal information securely. Currently, this option is unavailable in QuickBooks Online. 

 

For your customers, you'll be the one to enter their banking information to process ACH bank transfers. You'll also need to have your customer sign the authorization letter to be able to save the information. Feel free to read this article to learn more about the process: Process an ACH bank transfer from a customer.

 

For your vendors, you'll want to consider using  Online Bill Pay so you can invite them to enter their bank information. After setting up your account, follow these steps to invite your vendors:

 

  1. Click the + New button. 
  2. Choose Pay Bills Online.
  3. Select Set up Bank Transfers within the same line as the payee.
  4. Click Invite vendor to receive bank transfers, then click Next.
  5. Enter the vendor's email address.
  6. Customize the message by choosing the edit icon (if applicable).
  7. Select Send invite.

For additional resources while working with your customer and vendor transactions, just check out some topics from these pages:

 

If you need additional assistance in handling your vendor and customer transactions in the future, just tag me in the comment section. I'm always here to help.

View solution in original post

3 Comments 3
KlentB
Moderator

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

Thank you for posting here in the Community, TomAtACX.

 

I'll share some information about entering vendor and customer bank information.

 

A form that would let your customers and vendors enter their bank information can be very helpful in transmitting personal information securely. Currently, this option is unavailable in QuickBooks Online. 

 

For your customers, you'll be the one to enter their banking information to process ACH bank transfers. You'll also need to have your customer sign the authorization letter to be able to save the information. Feel free to read this article to learn more about the process: Process an ACH bank transfer from a customer.

 

For your vendors, you'll want to consider using  Online Bill Pay so you can invite them to enter their bank information. After setting up your account, follow these steps to invite your vendors:

 

  1. Click the + New button. 
  2. Choose Pay Bills Online.
  3. Select Set up Bank Transfers within the same line as the payee.
  4. Click Invite vendor to receive bank transfers, then click Next.
  5. Enter the vendor's email address.
  6. Customize the message by choosing the edit icon (if applicable).
  7. Select Send invite.

For additional resources while working with your customer and vendor transactions, just check out some topics from these pages:

 

If you need additional assistance in handling your vendor and customer transactions in the future, just tag me in the comment section. I'm always here to help.

kathleenhsbp
Level 1

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

Hi I have clients that have QuickBooks Bill Pay Elite and I do not see this when I go into NEW Online Bill Pay. 

We are paying extra for this service and we have to get the ACH information ourselves and enter it.  

Can you please tell me what we are missing,?

 

 

 

 

GianSeth_A
QuickBooks Team

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

Thanks for joining in the thread, Kathleen. Please be informed that the send invite option to receive vendor details is already unavailable. The previous steps provided by my colleague correspond to the old Bill Pay feature. This feature has been updated to align with new capabilities within the program.

 

I encourage you to send product recommendations to our Development Team. They'll review your suggestions and put them on survey.

 

  1. In your QBO account, go to the gear-like icon (located at the top right corner of the page).
  2. Under the Profile tab, select Feedback.
  3. Enter your comments or product suggestions. Then select Next to submit.

 

To know how much you're paying each vendor every month? This article will point you in that direction: Run and save a monthly expense report by vendor.

 

Additionally, check out this page for product updates within QuickBooks Online: What's New ?

 

You can use the Reply button below if you have more questions about vendor payments. We're here to lend you a hand.

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