I use 2016 QB Premier. I am having issues saving an invoice. Every time I try to save an invoice, QB shuts down saying unrecoverable error or just shuts down withour message. I tried everything. I ran updates, created new admin, ran reboot, ran repair tool, ran file doctor, uninstalled and installed clean install. I opened the backup company. Same thing happens. Still same issues.
Thanks for bringing this matter to my attention. I can help save your invoice in QuickBooks Desktop and get you back to business in no time.
There are several troubleshooting steps we can try to resolve unrecoverable errors. And it's good you're able to test out some of them. However, since the similar error persists, I have additional solutions you can give a shot.
Let's download and run the QuickBooks PDF & Print Repair Tool. This process helps fix underlying issues when printing, emailing or saving transactions in the program. To do this, download and run the QuickBooks Print and PDF Repair Tool.
Once done, re-open QuickBooks Desktop and save the same invoice again. If the error still occurs, try rebooting your computer and then re-save it.
In case it still fails, try resetting your temp folder permissions. Here's how:
Press the Windows key + R to open the RUN command.
Type %TEMP% and press Enter.
Right-click an empty area of the temp folder and choose Properties.
Click the Security tab.
Ensure all usernames and groups showing on the Security tab have Full Control.
After performing these steps, redo the process of re-saving the invoice. Check out this article for more details: