Can someone Help? Iam not able to add contacts to my customers in Quickbooks Desktop. I was able to do this before, but now I get an error message.
I would like to help you with this, DDriskell.
Can you tell me more about the error you're getting? It would be best to provide the exact message here. This way, we can easily figure out and share with you the best resolution for that kind of issue.
Though, sometimes we experience unusual behavior like getting errors unexpectedly. We can run the verify and rebuild data in QuickBooks Desktop to check if this is something caused by data integrity issues.
Let's start by closing all the open windows in your book. Go to the File menu and select Utilities. Then, select Verify Data. Afterwards, you can continue following the steps below to rebuild data issues. Here's how:
Choose File from the main menu and select Utilities.
Then, click Rebuild Data.
Back up your company file and click OK. This is to ensure that you have a secured copy of your data. Once done, the rebuild data will start.
Click OK when you get the message Rebuild has completed.
Then, try to add contacts to your customer. Le's see if everything now is working fine.
Please give me an update on how the steps go. I would like to make sure you'll be able to get the things that you want in QuickBooks Desktop. Take care!
Since you've already tried the steps that my colleague provided, then I recommend running the Install Diagnostic Tool within the QuickBooks Tool Hub. This will help fix common errors or glitches that may occur in the product. Here's how: