Can't change an invoice template doesn't let me save it, says Error occurred, payroll services is currently unavailable. please try again alter or contact support

Hi moabeventservice,

Welcome to the Community
 
There are times that your browser is full of frequently-accessed page resources, causing QuickBooks Online (QBO) to act an unexpected behavior. You can log in to your QBO account using a private browser. This is to rule out any browser-related issues.
 
Here are the keyboard shortcuts:
 
Google Chrome: Ctrl + Shift + N
Internet Explorer: Ctrl + Shift + P
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
 
If it works, clear your browser's cache to speed up the loading process of the QBO website. Otherwise, you can use a different browser.

You might want to check this article for more information about designing custom invoice templates: How to Customize Invoices in QuickBooks Online.

Feel free to let me know if you have other questions. I'm always here to help.

no it still seems there is something wrong with the loading the website. Safari says Shell service  failed to fetch url and Chrome just doesn't load the site at all

finally! Deleted my browser and installed it again and now it is working again. 

I appreciate you letting us know how the troubleshooting goes, @moabeventservice,

While trying the recommended steps gives the same issue, I would recommend getting in touch with our QuickBooks Support for further assistance. They can open an investigation specifically for the problem, and provide further additional workaround to complete your work.

Here's how to contact Support:

1. Click the (?) Help menu at the top right section of your QBO Dashboard.
2. Tap the Contact us button.

Let me know how the call goes by adding a comment below. I want to make sure you're taken care of and I'm here if you need additional help. Have a good one!