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damonsy1981
Level 2

Can the new tags feature be turned off?

 
2 Comments 2
JasroV
QuickBooks Team

Can the new tags feature be turned off?

Nice to have you in the Community space, @damonsy1981.

 

Tags are designed to help you easily track your transaction in QuickBooks Online (QBO). You can tag invoices, bills, and expenses to easily manage them. For more details about this, you can refer to this article: Tag transactions in QuickBooks Online.

 

However, the option to remove/turn off the Tag feature isn’t possible in QBO. We recently received reports about this and it's already been tag as closed.

 

For now, I’d recommend reaching out to our Support team. They have the proper tools to check your account and help you in removing this feature. Let me guide you on how to reach out to them:

 

  1. Go to the (?) Help icon. 
  2. Choose the Talk to a human option (type it again if prompted).
  3. Select I still need a human.
  4. Click the Contact us.
  5. Enter the details of your concern, then click Let's talk.
  6. Choose either Get a callback or Send a message (if you prefer to chat).  

 

You can also check this link for more details: QuickBooks Online Support. Ensure to review their support hours to know when agents are available so you’ll be accommodated 

 

In the meantime, you can leave the Tag field blank when creating a transaction. Additionally, in case you need to add some designs or information to your invoice, feel free to check this link for guidance: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

Let me know how if there’s anything else I can help you with. I'm just a post away if you have any follow-up questions. Take care.

damonsy1981
Level 2

Can the new tags feature be turned off?

The tag function will work well for morons who use QB and don't know bookkeeping.  To me it's one more useless field to scroll through

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