cancel
Showing results for 
Search instead for 
Did you mean: 
skilledkcdomreg
Level 1

Can we add alternate email address for billing invoices? If yes then please guide about the procedure. Thanks

 
2 Comments 2
FritzF
Moderator

Can we add alternate email address for billing invoices? If yes then please guide about the procedure. Thanks

Welcome and thanks for posting in the Community, @skilledkcdomreg.

 

You're referring to the invoices for your QuickBooks Online (QBO) subscription, correct? If so, the ability to add an alternate email address for billing invoices is currently unavailable. Only the registered email address of the Master Admin will receive the notification.

 

Refer to this article for more information: Update the payment information for your subscription.

 

However, if you're referring invoices sent to your customers, you add multiple email addresses by them by comma and space.

 

Here's how:

 

  1. In QBO, go to the Sales menu at the left pane to get to the Invoices page.
  2. Select the invoice to send.
  3. In the Customer email section, enter the email addresses separated by a comma and space.
  4. Hit Send.

 

To know more about the process, consider checking out this article: Email a sales form or report to multiple email addresses.

 

Additionally, you can also use the Cc (carbon copy) or Bcc (blind carbon copy) fields. Please refer to this article for further guidance: Invoicing Tips: Use Cc and Bcc Fields When Sending Invoices.

 

Please know that I'm only a post away if you have any other questions or concerns. I'll be here to help. Take care and have a great day!

skilledkcdomreg
Level 1

Can we add alternate email address for billing invoices? If yes then please guide about the procedure. Thanks

Hi,

Thank you for the information.

Best Regards

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up