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customerservice-4
Level 1

CAN YOU HELP ME, I NEED TAKE THE NOTIFICATIONS TO NOT REPIT INVOICES

 
2 Comments 2
CharleneMaeF
QuickBooks Team

CAN YOU HELP ME, I NEED TAKE THE NOTIFICATIONS TO NOT REPIT INVOICES

Receiving a notification to not repeat invoices is a nice feature to add to QuickBooks Online (QBO), customer.

 

First,  I'd like to know if you're referring to letting the system notify you if the specific invoice has already been sent.

 

If so, this feature is currently unavailable in the program. As a workaround, you can manually check the Invoice Status History section to see if the transaction has already been sent.

 

Here's how to see it:

 

  1. Go to Sales, then select Invoices.
  2. Click on any invoice you want to view the status.
  3. A pop-up window will appear. Under Invoice Activity, you'll find the status.

 

Rest assured that the Product Development Team is continuously improving QuickBooks Online. They're constantly introducing updates and improvements to cater to the diverse business needs of all users.

 

For now, I recommend sending a feature request to the development team. Let me share these steps on how you can do it from your QBO account:

 

  1. Go to the Gear icon and select Feedback.
  2. Type in your suggestions.
  3. Then, submit your request.

 

If you're referring to something else, please don't hesitate to share additional details in this thread.

 

Finally, after receiving the invoice payment from your customer, you can record it to QBO to keep your books and reporting accurate.

 

Please let me know if you have any further questions regarding the invoice status you sent to your customer. I'm here to assist you anytime.

PBJ10
Level 6

CAN YOU HELP ME, I NEED TAKE THE NOTIFICATIONS TO NOT REPIT INVOICES

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