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BBarnhart
Level 1

Cash Basis Balance Sheet out of balance

I've tried all the recommended fixes, Verify & Rebuild Data (no errors there), nothing is working.  Ran the report for all dates to narrow down which year is off but that seems to be a moving target - it changes when I refresh.  Can't pull reports for the tax return, please help!

1 Comment 1
Carneil_C
QuickBooks Team

Cash Basis Balance Sheet out of balance

Hi there, @BBarnhart. I'm here to point you in the right direction for contacting support to help sort out this issue with pulling up a report in QuickBooks Desktop.

 

Since the recommendations didn’t work on your end, it would be best to contact our support. This way, they can pull up your account and guide you further through this process.

 

You can reach out to them by going through the steps below:

  1. Open your QuickBooks Desktop (QBDT) software.
  2. Go to the Help menu.
  3. Select QuickBooks Desktop Help.
  4. Click Contact Us.
  5. Enter a brief description of your issue, then click Let's talk.
  6. Then choose your preferred way to connect with them.

Additionally, I’ll be adding a few related articles below to help you understand reports in QuickBooks and how to customize them:

 

 

Keep me posted if you still have questions or concerns with reports in QBDT. I'll be around for you. Have a great day!

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