Certain invoices that were paid online via credit card do not appear in bank reconciliation reports. Labeled as "QuickBooks Payments-Credit Card"

Hello there, @brian17.

Thank you for posting here in the Community. It's my pleasure to help match transactions in QuickBooks Online (QBO).

When QuickBooks Online downloads transactions from the bank, it analyzes the bank data against your QuickBooks Online data.  If you set up banking rules for transactions, Quickbooks uses those rules.  But if you didn't, QuickBooks’ suggestion for each downloaded transaction depends on whether you have existing QuickBooks transactions or not that have been previously categorized.

To help figure out why some transactions aren't showing, you may check these possible reasons:

• Sometimes, the system doesn't find the transactions because they're outside of the date range selected. If you change the date range, it will find the transactions.
• An incorrect Bank account was entered on the transaction. Once that's corrected, it matches.
• If the customer's payment is going to the Undeposited Funds. You need to enter a Deposit by clicking the on the Payments to make Batch Deposit.
• Other times, the Deposit amount is less than the actual invoice (Partial Payment). That won't match in QuickBooks Online to the invoice. You have to enter the Receive Payment, and then it will match to that-not the invoice.

To find match in QBO:

1. Click on Banking at the left pane.
2. Select Banking.
3. Make sure to select the correct bank from the Bank and Credit Cards drop-down menu.
4. Locate the bank transaction, then click it to expand.
5. Click Find match.
6.  Select All from the Show drop-down menu.
7.  Set the From and To dates.
8.  Select the invoices/payments to match.
9. Click Save.

For additional reference, you may check this article: How to add and match downloaded banking transactions.

Let us know if you have any other questions by adding a comment below, we're always here to help. Have a good one!

What if it reference "Name not Specified"?  How can I fix it? 

I can help fix the transactions labeled as "Name not Specified", LVE.

The amounts under the Not Specified column are those amounts which aren't assigned to the filter you've chosen in the Display columns by drop-down menu.

For example, if you've chosen Location, the amounts under Not Specified come from those transactions that don't have location assignments. Same goes if you've chosen Class. The amounts you'll see under Not Specified means those transactions don't have class assignments.

You can specify the category of the amount by drilling down the report. Just click on the amount until you'll be able to open the transaction, then assign a category (class or location, depending on the need).

If transactions are downloaded on the Banking page, here's what you need to do: Categorize and match online bank transactions in QuickBooks Online.

Stay in touch with me if there's anything else you need with your transactions. I'll be around to provide the steps needed to fix any QuickBooks issues you maybe having.