Greetings, @mp7.
Welcome to the Community. Allow me to share some information about the character limitations on an invoice.
In QuickBooks Desktop, each field in your company file has a maximum number of characters that can be entered. Currently, the maximum number of characters that can be entered into the Serial Number field on an invoice is 40, and it includes spaces.
I'm including some articles with additional information about this:
That should get you back on track.
Don't hesitate to let me know if you have any other questions about serial numbers. I'll be happy to help you out. Have a wonderful day.