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Join nowTrying to fix up some large errors from a previous accounting clerk. The company has a credit card account. Apparently they okayed making a payment to one of the owners credit cards and it was supposed to be a loan. The payment was booked under the company’s credit card but the check was sent and applied to the other credit card account. The cards obviously have the same name. The previous clerk was not reconciling the cards and so it is a big mess. Since this occurred last year I’m not sure how to correct it. I appreciate any help.
Let's get the transactions corrected, Lisaissues.
Based on the details you've provided above, the transaction in QuickBooks Desktop was posted to the wrong account. Also, this account was not reconciled. With that, we can go back to the affected check and change the account.
Once you have corrected the transaction, you can start preparing your bank statement and reconcile the account.
If you encounter issues when reconciling the account, you can follow the steps in this link to correct it: Fix issues when you're reconciling in QuickBooks Desktop.
You might want to consult an accountant if there are a few thing you want to clarify. They can share you their expertise and how to get through with the issue.
I'll be right here if you have another concern. Have a great day!
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