Client told me she gets 502 Bad Gateway when clicking to pay her invoice. I checked the link myself and got the same error. I'm using Chrome and I cleared the cache, etc?

Hi there, micah4.

Thank you for posting here in QuickBooks Community and for providing what you've performed to fix the issue.

Since the issue persists after clearing the cache, I'd recommend contacting our QuickBooks Support Team. They can pull up your account to check and investigate the cause of the problem.

Here's how to contact them:

1. Open your QuickBooks Account.

2. At the top right, click the Help icon.

3. Click Contact Us.

4. Under What can we help you with?, enter your concern about 502 Bad Gateway.

5. Click Let's Talk.

6. You'll be routed into the Choose a way to connect with us page.

• Start a chat with a support expert.
• Get a callback from the next available expert.

7. Select how you want to contact them and fill in the information.

You can browse this article to learn more about the different types of support we offer at Intuit and its availability: Support hours and types.

Please refer to this article on how you can accept customer payments for online invoices and in-person sales or over the phone: Take and process payments in QuickBooks Online.

You're always welcome to post in the Community anytime you have other concerns or questions. We'll be here to assist you anytime.

Instead of saying their system is having issues, they made you jump through all of the hoops.