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Client trying to pay invoice but keeps getting try back later after entering bank account information

 
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Re: Client trying to pay invoice but keeps getting try back later after entering bank account inf...

Let me help sort this out for you, @lisa43.

 

You can let your client use another browser to check if this error is browser-related. If he keeps getting the Try back later prompt after a few attempts, it's possible that this is a processing limit.

 

Let me refer you to this article for more details: Online payments and processing limits.

 

I'd also recommend reaching out to our Merchant Services Team so they can assist you further using their tools.

 

If I can be of additional help with any other QuickBooks topic, you can always find me here. Have a good one.