We use quickbooks pro desktop and set up our vacation rental customers as customers on quickbooks.
We process our credit card payments with Square. They deduct the fee from each payment before depositing to our account. When we enter the payments we enter the credit card fee as a discount that goes to the credit card fee expense account. My question is how do I enter a refund to the customer of their full payment plus enter the refund of the fees to me? When I enter the customer refund of the full payment using the credit memo/refund feature it zeroes out the customer account but the credit card fee is still showing in my expenses. Any help would be greatly appreciated! I have already received two cancellations today due to the coronavirus travel ban so I will have more of these to enter, unfortunately :(