Credit Card Reconciliation Problem

I can help you with reconciliation in QuickBooks Online (QBO), drhowell12.

Let's begin by determining the factors that causes reconciliation discrepancies. Among these are the following:

• Duplicate transactions.
• Transaction was associated to a different bank account.
• Previously reconciled transactions were modified or deleted.
• Incorrect opening balance or account.

I suggest reviewing your previous period's reconciliation to determine which of the above mentioned  is causing the error.

Here's a guide for instructions on how to fix common issues when reconciling: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

In addition to that, you visit these links about reconciliation in QBO:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

You might also want to run the Reconciliation Report to review or print a copy of this.

Here's how:
 

1. Go to Reports.
2. Type in Reconciliation Reports in the search bar.
3. From the Reconciliation summary tab, choose your bank.
4. You'll be routed to the Reconciliation Report showing transactions information.
   

Learn more about managing reconciliation report in QuickBooks Online by visiting this link: How do I view, print, or export a reconciliation report?

Drop me a reply if I can help you with anything else. Hope you have a good one.