Yes, this issue when adding direct deposit accounts or information for contractors is an ongoing issue that our engineers are closely working on right now.
While there's no workaround yet, I'd suggest calling our Customer Care Team. I suggest giving us a quick call so we can add your company information to the list of affected users. This way, updates will be sent to you via email regarding the progress of the investigation.
We'll be also updating this thread once we receive updates of the current investigation. We appreciate your patience. Please know that I'll around whenever you need help with anything about QuickBooks.
Currently not able to add Direct Deposit accounts for contractors in QB payroll. I've sent several messages and only received that they are working on it.
Hello there, guardhomewarrant.
Thanks for coming back to this thread and letting us know that you’ve already contacted support about the issue.
As mentioned by @Charies_M, our engineers are all hands on deck towards finding a permanent solution. Though, I’m unable to provide a definite time frame when will this be fixed, rest assured that I’ll update the post once there’s progress to the issue
If there's anything else that I can help you with, leave me a comment. I'll get back to assist you further. Have a good one.