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Frequent Contributor *

Customer purchas used as payment into the company

I am a book keeper for a church. I usually keep track of people's contributions on QB as a customer payment invoice/receive payment, etc. I just had a lady in the church (customer) purchase an item for VBS that we are having this week. She told me not to write her a reimbursement check for it. She wants me to show it as part of her contributions (which are the items I use in the Item List/Chart of Accounts). VBS income is one of the Items on my list. So, how would I show a customer purchase and donation, as contribution? Thanks.

Solved
Best answer 07-17-2019

Accepted Solutions
QuickBooks Team

Re: Customer purchas used as payment into the company

Hi, Chadster.

Allow me to take over and help you deposit the value of an item as contribution via QuickBooks Desktop.

 

There are times when an invoice becomes non-collectible and you need to write it off and declare it as a bad debt so you can clear the invoice out of your accounts receivable and reduce your net profit by its amount.

 

See the outlined steps below:

 

  1. Create an account for bad debt:
     
    1. From the Lists menu, select Chart of Accounts.
    2. In the Chart of Accounts window, right-click anywhere and choose New.
    3. In the Add New Account window, click the Expense radio button then choose Continue.
    4. Assign the appropriate account number and in the Account Name field, type Bad Debt.
    5. Select Save & Close.

  2. Record the bad debt:
     
    1. From the Customers menu, choose Receive Payments.
    2. Select the name of the customer from whom you incurred the bad debt.
    3. Leave the amount field at 0.00.
    4. Highlight the line item that will not be paid.
    5. Select Discount & Credits Button.
    6. On the Discount tab, enter the bad debt amount in the Amount of Discount field.
    7. In the Discount Account drop-down, choose the bad debt expense account created in Step 1, then click Done.
    8. Select Save & Close to record the payment.

z.PNG

x.PNG c.PNG

 

In case you want to know some "How do I" steps in QuickBooks Desktop, you can always visit our Help Articles page for reference.

 

Also, these articles are good references as well:

 

For additional help, you can also reach out to our QuickBooks Desktop Support.

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you.

Should you need more help in depositing the value of an item in QuickBooks, please let me know. I'll be here to help.

5 Comments
QuickBooks Team

Re: Customer purchas used as payment into the company

Thanks for dropping by the Community today, Chadster.


QuickBooks allows you to manage and track information about donations. You can use the Sales Receipt feature to record  donations and their information.

 

With just a few clicks away, you can perform these steps in QuickBooks. Here’s how:

 

  1. Navigate to the Customers menu at the top menu bar and select Enter Sales Receipts.
  2. From the Customer: Job drop-down, choose the customer and then type in the date in the appropriate field.
  3. Under Item, pick VBS income in the list and enter the contribution in the Amount field.
  4. Hit Save & Close/Save & New.
    srp.png srp1.png


For more information on how to enter donations and ways to track them in QuickBooks, you’ll find detailed instructions by pulling up the article in your company file.


Just press F1 on your keyboard. When the Have a Question window opens, type in Enter and track donations in the field box.
srp2.png


After following the resolution steps, the donation is now recorded in your account.


Reach out to me if you have any other concerns. Please know I’ll be right here to help you. Wishing you the best.

 

Frequent Contributor *

Re: Customer purchas used as payment into the company

I actually tried this option. After I input Sales Receipt, it still shows up under my pending deposit. But I can't deposit the item because it's not money, it is the value of the item that is donated, not the money itself. Make sense?
QuickBooks Team

Re: Customer purchas used as payment into the company

Hi, Chadster.

Allow me to take over and help you deposit the value of an item as contribution via QuickBooks Desktop.

 

There are times when an invoice becomes non-collectible and you need to write it off and declare it as a bad debt so you can clear the invoice out of your accounts receivable and reduce your net profit by its amount.

 

See the outlined steps below:

 

  1. Create an account for bad debt:
     
    1. From the Lists menu, select Chart of Accounts.
    2. In the Chart of Accounts window, right-click anywhere and choose New.
    3. In the Add New Account window, click the Expense radio button then choose Continue.
    4. Assign the appropriate account number and in the Account Name field, type Bad Debt.
    5. Select Save & Close.

  2. Record the bad debt:
     
    1. From the Customers menu, choose Receive Payments.
    2. Select the name of the customer from whom you incurred the bad debt.
    3. Leave the amount field at 0.00.
    4. Highlight the line item that will not be paid.
    5. Select Discount & Credits Button.
    6. On the Discount tab, enter the bad debt amount in the Amount of Discount field.
    7. In the Discount Account drop-down, choose the bad debt expense account created in Step 1, then click Done.
    8. Select Save & Close to record the payment.

z.PNG

x.PNG c.PNG

 

In case you want to know some "How do I" steps in QuickBooks Desktop, you can always visit our Help Articles page for reference.

 

Also, these articles are good references as well:

 

For additional help, you can also reach out to our QuickBooks Desktop Support.

 

  1. Within your QuickBooks Desktop, click Help at the top menu bar.
  2. Click Contact us.
  3. To route you to the correct support expert, we need to know what type of question you have. Give a brief description of your issue and click Continue.
  4. We’ll provide you a few options. You choose which one is best for you.

Should you need more help in depositing the value of an item in QuickBooks, please let me know. I'll be here to help.

Frequent Contributor *

Re: Customer purchas used as payment into the company

Great, that helped, thanks a lot.
QuickBooks Team

Re: Customer purchas used as payment into the company

I'm glad to hear this worked for you, Chadster.

 

You know where to find me if you need help again in the future. 

 

The Community is always in your corner. Take care.