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Have a client that has made the mistake of adding the deposit without matching up and then added the invoices so income is double counted, for the entire year. There are more than 1000 transactions so can't do an undo and rematch. I have reconciled the bank accounts and they are good, but the invoices have been added so P&L is off since counted twice.
Any ideas how to fix this???
I understand that you've already reconciled the bank account, ttanner. However, matching invoices with deposits will fix double entries on the Profit and Loss report.
That being said, you'll want to undo the previous reconciliations using the special tool on your QuickBooks Online Accountant plan. Here's how:
Once done, go to the Banking page and match transactions from there. Then, redo the reconciliation.
To prevent duplicate entries moving forward, your client should match transactions. That way, you won't start over with the reconciliation process.
Keep me posted if you need anything else. I'll be right here to answer your questions @ttanner.
Thanks for the info, but that is information I already knew. Neither the client or I want to sit through 1000+ transactions by undoing the transactions, undo the bank recs, etc. I was looking for another solution other than the obvious, and maybe there is not another solution other than the obvious.
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